Revolutionize Transportation for Your Customers
Get instant access to digital booking, tracking, managing & transacting - all in one intuitive platform.
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OpenTug revolutionizes your customer relationships to help you increase retention and become their preferred carrier. With one platform, customers can book services, communicate with your team, and stay connected in real-time from booking to drop-off.
Key Benefits:
- Simple and Automated Booking
- Directly Communicate with Customers in Real-Time with In-App Direct Messaging
- Receive Digital Orders and Updates
- Customer Shipment Dashboard to View and Manage Bookings in One Place
Integrated Tracking and Communication
Utilize the custom branded portal to find new clients, establish transparent communications with existing shipments, or as your entire website.
- Orders automatically flow into dashboard to be tracked through the sales cycle
- Jobs tracked via AIS and in-app updates
- Revenue and capacity reports provide transparent view into order efficiency
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- Develop, send, and sign professional grade quotes through DocuSign
- Dedicated invoice and payment platform
- Upload new routes and manage entire fleet
- Direct integration with terminals to facilitate scheduling
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Intuitive Features
OpenTug is a complete suite of tools to manage, market, and monitor your operation - all in real-time.
Post Capacity
Market your capacity and service to customers in just a few clicks
Fill Backhauls
Post your backhauls and sailing schedules to fill capacity.
Send Proposal
Fully customized proposal editor makes your bid stand out, and contracts are signed in-app with DocuSign.
Real-time Tracking
Quickly see where your fleet or order is in real-time, anywhere.
Powering the growth of vessel operators and barge carriers throughout America.
A fully digital end-to-end solution
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“OpenTug has allowed Island Freight Line to quickly put a short-sea concept into service, and give businesses and shippers an alternative method for transportation to the island of Nantucket.”
Jonah Mikutowicz
Owner, Island Freight Line
OpenTug is a need for us and the entire market. Customers are demanding more visibility and easier access to services, which OpenTug enables.
Blake Klingemann
COO, Curtin Maritime
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